Besteelex Jewelry - Stainless Steel Jewelry Manufacturer and Wholesaler from China

Besteelex Jewelry - Stainless Steel Jewelry Manufacturer and Wholesaler in China

Besteelex Jewelry - Stainless Steel Jewelry Manufacturer and Wholesaler in China.

Why choose us? Our advantages:

1) Manufacturer over 8 years and Export Business over 5 years

2) All In Stock,Lowest Wholesale Price,New Arrivals each week

3) Payment:Paypal,HSBC Bank,Western Union,Money Gram Available

4) Customers over 100 countries,Quick response,Fast Delivery within 72 hours.


Can I change a confirmed order online?

Sorry that the confirmed order can not be changed online by our customers themselves.

a) If you want to remove an item, you could send us an e-mail, we will update the order for your confirmation.

b) If you want to add some new items, pls just place another new order, we will ship them together.


Can I cancel a confirmed order?

I am afraid that you could not cancel a confirmed order.

As when we confirmed the order, this means we are already preparing it.

Of course, when you place an order, we still not confirm it, you still could cancel it.


How do I know the shipping cost and the import tax to check the real cost of the jewelry?

We have the weight of every item and we could calculate out the approximate weight of your order.

And then we could check the shipping cost according to our customers' address of reception.

And every type of jewelry has a HS code, and our customers could check the import tax by themselves.

Then you get the shipping cost and the import tax, you could calculate out the real cost of the jewelry.

And you could see if the price is competitive or not in your market.


How long it will take for our customers to receive the order?

Usually, after the order has been confirmed, we need 3~5 days to prepare it.

And it takes around 3~5 working days for the transport, depending on where our customers are.

So our customers could receive the goods in 7~10 days.


How do I know my order status?

Pls login the member center, then you could check the order status from the order column.

After the goods have been sent out, we will send you the tracking no. so that you could follow up the package.


How could I pay?

We accept payment by Paypal, Western Union, MoneyGram, HSBC Bank, etc


Can I get the sample free?

Sorry that we do not offer the sample free.

For the first time, you could make a trial order.


Do you have MOQ per order?

Yes, we will ask our customer to order MOQ 3pcs/style and at least USD500.00 per order.

And when you order, pls order a little bit more than USD500 as some models might be out of stock.

Thanks for your understanding.


Can I get a discount?

Of course, the more you order, the bigger discount you can get.

Here is our discount policy:

1) USD500 - USD999     3% discount

2) USD1000 - USD1999   4% discount

3) USD2000 - USD2999   5% discount

4) USD3000 - USD3999   6% discount

5) USD4000 - USD4999   7% discount

Pls contact us for quotation if you order more than USD5000.


Can you offer the Drop Shipping Service?

Yes, we could send the goods directly to our customer's customer as per their request.


Do you have a catalog?

We don't as we almost have new item everyday ,it's really not workable for us to make it.

When we have new items uploaded, we will get our customers informed.

Our customers could download them in the download centre.


Can you do the customized designs?

Yes, our customers can send us their designs or their drawings or the details of their special requirement.


Can I ask for a different size or length or color of the jewelry piece that i am interested in?

All the jewelry pieces on our website, we have stock, this means they are finished products.

If you want to change the size or length or color, we have to reproduce them.

This means our customers have to make an order, and we will ask for a minimum order quality.

About the MOQ, pls contact us for the details as for different models, it could be different.


How do I do the import customs clearance and pay the import tax?

We always make the shipment with UPS, FEDEX, DHL, TNT, EMS.

Usually, these shipping companies will help our customers doing the customs clearance.

Of course our customers need to provide the documents necessary for the customs clearance.

But pls note that every country's import policy might be different, this means for certain countries, our customers might have to do the customs clearance by themselves, so it is better that our customers would check it with the shipping company when they order. If the shipping company help to do the customs clearance, our customers just need to pay the import tax to the shipping company and the shipping company will pay to the local customs for you. Working like this,it is easier and more convinienct for our customers.


What material you use for the jewelry?

All our jewelry are made by stainless steel material and it is nickel free, lead free, no allergic reaction to our body.


Why to buy stainless steel jewelry?

We choose to buy stainless steel jewelry for many reasons, but mainly for 4 reasons as below

1) Now it's more and more popular, actually it has become a fashion piece of wearing.

2) The stainless steel has its own unique charming ,it is completely different from the silver and gold jewelry.

    It really looks really very nice and it is affordable.

3) It is nickel free, lead free, no allergic reaction to our body.

4) It is easy for the maintenance and it is durable.


Can you laser my logo on the jewelry?

Yes, we can put our customers' logo on the jewelry as per their request.


Do you have all the models in stock on your website?

Every piece of jewelry we are exposing on our website, we all have stock.

But pls note that we sell everyday and when our customers order, it could happen that some of the models might be out of stock.As we have so many models, it is really hard for us to change the stock status for every model.

Thanks for your understanding.


Why I could not find the model that i bought before on the website?

That model should be out of stock and we have taken it off from our website.

Our customer only can make an order for these models which are out of stock.

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